Importance of Hamptons Buffet
Bring Hamptons sophistication to the home with the gorgeous Sorrento 4 Drawer Buffet with Cross detail in black. Beautiful and extremely useful from a storage perspective, it can be used in the living room, dining area, or hallway and marble coffee table.
Warranty & Returns Policy:
One World will only be liable to honor a warranty for our products. The product under this claim has been used for the purpose intended and in a domestic environment only. Unless the latter requirement is waived by One World in writing. Commercial use will not be covered under this warranty. The customer duly complied with the care instructions and maintenance referred to included with the product upon receipt. The product is assembled by One World or by the customer following the suppliers’ specifications and instructions. If instructions were not received they must be requested. All return or credit claims about products purchased from One World Collection Pty Ltd must be made within 7 days from the date of receipt of the goods.
Damaged Product:
If an item is damaged upon arrival, the following conditions must be met.
The claim is received by the head offices of One World Collection within the claim period. All correspondence to be made via Hamptons Coastal Homewares.
The customer details are provided, including.
- Product detail, including item code and purchase price.
- A contact name and number that links you to the Invoice.
- Images of the damages to the item(s).
- A brief description of the problems experienced with the Faulty Items.
If an item is discovered to be faulty, we will replace the item at no cost, or fully refund you for the purchase price of the item, given that we are notified within 7 days of receiving the item. For faulty items discovered outside of the 7-day claim period, please refer to the warranty conditions below.
Furniture:
The warranty covers manufacturing faults of the internal structure and stitching of upholstered furniture, and the structural integrity of all other furniture. The warranty does not cover wear through use, including.
- Fading caused by excessive exposure to sunlight
- Damage pulls, or stains caused by impact or accident.
Refund or Exchange:
- If you change your mind and would like to exchange for another product, the following conditions apply.
- The item must be returned to the head offices of One World Collection, at the cost of the purchasing entity.
- OneWorld head offices must be informed within 7 days of receipt of the item, and provided details of the courier and returned item.
- Customer details including store name, invoice number, and item code must be provided with the returned item on a separate document.
- The item must be returned in the original packaging in perfect condition. Any damages that occur in transit will be worn by the purchasing entity, and you will not be entitled to full credit for the item. Damages will be as per the judgment of One World warehouse managers and discounted following the extent of those damages.
- If you have concerns regarding the efficacy of your designated courier, please take photos and use their insurance policy where possible, so you can claim with them if the product is damaged in transit.
- There is a re-stocking fee of 20% for returned items in a saleable condition.
